Refund Policy
Cancellation
We accept order cancellations before the product is shipped or produced. If your order is cancelled in time, you will receive a full refund. Unfortunately, we cannot cancel orders that have already been shipped.
Returns
We accept returns on all eligible products. Customers have the right to request a return within 30 days after delivery.
To be eligible for a return, your item must be undamaged, unused, and in the same condition as when you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers are responsible for the shipping costs associated with returning a product. No restocking fees will be charged.
Refunds
Once your return is received and inspected, we will send you an email notification confirming receipt of your returned item and whether your refund has been approved or rejected.
If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.
You may keep any complimentary bonuses received with your order, even if you decide to return the product.
Non-Refundable Digital Items
Digital items and bonuses are not eligible for refunds under any circumstances. This includes digital guides, eBooks, instructional materials, downloadable content, and any online access to exclusive content or membership perks.
If you have any questions about digital purchases, please contact us at info@holstrbelt.com before making a purchase.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If the issue persists, contact your bank, since processing time may delay the refund.
If you’ve done all of the above and still have not received your refund, please contact us at info@holstrbelt.com.
Return Address
Please contact our Customer Service team at info@holstrbelt.com to obtain the correct return address before sending any items back.